Creative Agency Account Manager Podcast

This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

Smaller, Faster, More Human: The Future of Agencies, with Carl Smith
Apr 14, 2025 – 46:46
The Impact of AI on SEO agencies, with Kevin Gibbons
Mar 27, 2025 – 44:55
The AI business consultancy, with Tom Head
Mar 5, 2025 – 52:52
How to run strategic marketing campaigns for your agency
Feb 25, 2025 – 01:24:03
How GenAI is transforming pharma marketing & healthcare communications
Feb 11, 2025 – 01:12:45
Why agencies needs a people and culture plan, with Theresa Carter
Jan 28, 2025 – 43:16
Mastering client-centric account growth in 2025, with Jenny Plant
Jan 14, 2025 – 29:19
How to be a leader people want to follow, with Traci Schubert Barrett
Dec 31, 2024 – 51:11
Top 10 tips & insights from the podcast in 2024, with Jenny Plant
Dec 9, 2024 – 25:54
Who cares about advertising? - with Brian Jacobs and Crispin Reed
Nov 19, 2024 – 42:39
From Lost to Loyal - How to win back clients for exceptional ROI, with Dan Pfister
Oct 22, 2024 – 40:36
How a new head of client services impacts the agency, with Emily Brown & Matt Loughlin
Oct 22, 2024 – 46:45
How to evaluate your agency operations, with Harv Nagra
Oct 8, 2024 – 50:58
How agency owners create a 'market of one', with Robin Bonn
Sep 24, 2024 – 43:31
What your clients don't tell you (part 2) with Carey Evans & Simon Rhind-Tutt
Sep 3, 2024 – 52:19
What your clients don't tell you (part 1) with Carey Evans and Simon Rhind-Tutt
Aug 20, 2024 – 41:02
Adapt agency services for changing client needs, with David Huckerby and Natasha Jones
Aug 6, 2024 – 46:54
How to productise your agency’s value, with Brian Kessman
Jul 23, 2024 – 54:06
Why time-based pricing doesn’t work for agencies, with Tim Williams
Jul 9, 2024 – 49:20
Why agencies need to re-think project management, with Jack Skeels
Jun 18, 2024 – 46:32
Why selling to prospects and clients is different, with Tim Riesterer
Jun 4, 2024 – 48:41
How agencies stand out or die, with Gareth Healey
May 21, 2024 – 48:16
From laptop business to multi million dollar agency, with Jarrod Lopiccolo
May 7, 2024 – 43:03
How to win without pitching, with Shannyn Lee
Apr 23, 2024 – 39:41
How a workshop culture builds high performing agency teams, with Alison Coward
Apr 9, 2024 – 36:40
Selling your agency in 2024, with Jonathan Baker
Mar 26, 2024 – 37:53
Why the agency business model isn't working, with Michael Farmer
Mar 4, 2024 – 01:04:56
How to manage a remote agency team, with Gustavo Razzetti
Feb 19, 2024 – 42:38
How to price to maximise profit, with Alfie Wenegieme
Feb 2, 2024 – 47:59
Agency strategy and predicting the future with AI, with Nikolas Pearmine
Jan 23, 2024 – 41:23
How to Sell, with Marcus Cauchi and Benjamin Dennehy
Jan 9, 2024 – 01:06:31
Agency project management and service delivery, with Joanne Reid
Dec 14, 2023 – 45:17
How to escape the daily grind of agency ownership, with Karl Sakas
Dec 5, 2023 – 42:29
Bonus episode 5 of 5: How to get account managers adding value to your agency from Day 1 (and reduce churn)
Dec 1, 2023 – 05:38
Bonus episode 4 of 5: How to get your account managers to ask better questions (and how it can increase client lifetime value)
Nov 30, 2023 – 05:23
Bonus episode 3 of 5: Do your account managers know how to run an effective client meeting? If not it could be hurting your agency
Nov 29, 2023 – 08:29
Bonus episode 2 of 5: From 'order taker' to trusted advisor - raising the value of your account managers (and why it's vital)
Nov 28, 2023 – 09:30
Bonus episode 1 of 5: Why your account managers need entrepreneurial skills (and how this will grow your agency)
Nov 24, 2023 – 06:59
How creative, strategy and account management work together in an agency, with Free Partners
Nov 20, 2023 – 45:47
How to improve performance and reduce stress, with David Meikle
Nov 6, 2023 – 51:37
What's wrong with agency new business and how to fix it with Benjamin Dennehy
Oct 17, 2023 – 58:40
How agency leaders can help account managers to grow existing client business, with Jenny Plant
Oct 9, 2023 – 19:35
A creative director's perspective on account management, with Joey Tackett
Sep 5, 2023 – 45:29
How an SEO agency is automating their internal workflow using AI tools, with Dale Bertrand
Aug 22, 2023 – 39:41
How agencies are navigating the legalities of AI use, with Sharon Toerek
Aug 8, 2023 – 37:02
How does a non-billable CSD spend their time in an agency?, with Luke Bowler
Jul 19, 2023 – 44:42
What a senior account director does in a brand strategy agency, with Andy Kaye
Jun 27, 2023 – 39:38
Agency processes and client management with Rob Da Costa
Jun 6, 2023 – 49:12
How to negotiate with procurement, with Mike Lander
May 18, 2023 – 46:42
How a copywriting agency is embracing generative AI, with Konrad Sanders
May 4, 2023 – 46:04

Recent Reviews

raptorgirl15

Best agency podcast today!

I am an agency owner who’s gleaning so much from this podcast. I think I have listened to enough terrible agency podcasts to finally deserve the impact this one has to offer our team.
Tiana.Miami

Very helpful!

I’ve been listening to a few episodes so far and have found Jenny’s podcast very insightful and helpful for things I’ve been struggling with as an account director. Great actionable advice. Thank you for putting so much into these episode!
_Jlove_

Creative & Helpful

What an amazing podcast, I just found it but I listening and will be to help my business. Keep it up!
BCHall

A big fan ;)

I recently pivoted my career to Director of Accounts for a digital & creative agency, and this podcast has been incredibly helpful. Assisting the learning curve and affirming my confidence to excel.